Secure accounts and messages
Make an account review plan and verify an unexpected request.
Academy overviewUnderstand
The FTC recommends strong passwords and two-factor authentication to reduce account compromise. A second factor adds protection beyond a password. Be careful with unexpected sign-in requests and messages asking for codes.
FTC: two-factor authentication
What to watch for
A message may claim that a game account, subscription, or prize needs urgent action. Treat urgency as a reason to check through a known route rather than the supplied link.
What to do
Open the account’s official settings directly. Review available sign-in protection, recovery details, and active sessions together. Make a plan for getting help if access is lost. Follow the provider’s current instructions.
What to avoid
Do not put passwords or recovery codes in this course, a chatbot, or a shared family worksheet. Do not approve a sign-in request you did not initiate.
Talk about it
“Let us open the app ourselves and check whether this request is really there.”
Practice
Choose one account to review later. Write only its service name and who will help; record no secrets. Practice rejecting an unexpected verification-code request.
Check your understanding
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Show the answer
Correct answer: Do not share it; check support through the official service
An account code is a secret. Verify through the service’s established support channel.
Take one idea with you
Choose one activity to try before your next lesson.